Our NDIS Services

We know that your disability doesn’t define you. You’re a unique person with your own interests, relationships and aspirations. Our job is to provide the support you need to develop your skills, explore your interests, and live as independently as possible.

Focused Health Care is a registered National Disability Insurance Scheme (NDIS) provider, meaning we meet government safety and quality standards for providing services to people with a disability. We’re based in Brisbane and Townsville but we provide services to clients across Queensland.

You can access our services as a private client or by using your NDIS funding. This page explains how to become an NDIS participant and explains the services we provide.

Request A Call

If you’d like to learn more about how we may be able to help you, then please get in touch today.

    Do you have a current NDIS Plan?

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    Services Focused Health Care Offer

    Planning Management

    Plan Management

    Learn more about how our Plan Management Team work with you

    Plan Management

    Our Plan Management Team helps you get the most out of your NDIS funding. You can include ‘plan management’ or ‘improved life choices’ service in your plan at no extra charge.

    NDIS participants who use a plan manager to manage their NDIS plan can choose to use both NDIS registered providers and non-registered providers for their supports and services.

    Plan management is a partnership approach to your NDIS plan. You and your plan manager play different roles to ensure you gain the most benefits (and the least hassle) from your NDIS funding.

    Your Focused Health Care plan manager will take care of the financial side of your NDIS plan such as:

    • Claiming from the NDIA
    • Paying providers
    • Processing your expenses
    • Providing you with a monthly statement.

    You retain choice and control over your NDIS plan. That means:

    • Choice over the services you purchase, who provides them and how much you pay for them
    • Control over when and how those services are delivered.
    Support Coordination

    Support Coordination

    Understand how we implement your plan & connect you with the community

    Support Coordination

    Focused Health Care’s support coordination service helps you to understand and implement your plan, linking you to community, mainstream and government services.

    Your support coordinator helps you to build the skills needed to manage your plan. We help you increase your ability to exercise choice and control, coordinate your supports and participate in your local community.

    Call Support

    Core Support

    Learn about the Core Support Services we assist you with

    Core Support

    Focused Health Care’s core support services are designed to support you in the areas of daily living that matter most to you.

    There are four core support service subcategories:

    Daily Tasks – We assist you in daily tasks and duties, like household work, that allow you to live as autonomously and independently as possible.

    Transport – Providing you with travel and transport for educational, work, or recreation so you can get to the places that matter most.

    Consumables – Assisting you as needed with the purchase of everyday items including interpreting or translating products and assisting you in meeting your nutritional needs.

    Assistance with Social and Community Participation – Supporting you to participate in the social or recreational activities that you are or want to be involved in, including assistance with camps, vacation care or course/membership feeds.

    Support Coordination

    Ongoing Support Services

    Find out about the ongoing support we provide to suit your living needs

    Ongoing Support Services

    Focused Health Care offer ongoing support services and assistance to be there to aid in your independent living every single day.

    Ongoing Support Services we offer:

    Assistance with personal activities

    Assistance with transitions or adapting to new circumstances

    • Assistance with transport
    • Domestic assistance
    • Behaviour support
    • Home care
    • Community nursing care
    • Help with daily tasks
    • Shared living
    • Group/centre activities
    • Home modification
    • Household tasks
    • Innovative community participation
    • Therapeutic support.
    • Plan Management
    • Support Coordination
    • Therapeutic Supports

    When you choose a provider, you’ll enter into a service agreement with them. This is a written agreement that outlines what you’ll receive and at what price. It’ll also outline the process for ending the agreement if your needs or preferences change.


    You will need to make an Access Request by calling 1800 800 110. You can make the call yourself or we can call on your behalf.

    The National Disabilities Insurance Agency (NDIA), the organisation that runs the NDIS, will decide if you’re eligible for NDIS support by asking you for information such as:

    • Your name and age
    • Your address (you need to live in Australia to use the NDIS)
    • Whether you are an Australian citizen or hold a Permanent or Protected Special
    • Category Visa
    • The nature of your disability and its impact on your daily life
    • Medical information, such as reports from your doctors or allied health professionals
    • Your permission for them to talk to other professionals and agencies involved in your care.

    The NDIA will write to you with their access decision. If they’ve told you you’re not eligible for the NDIS, we can help you work out what to do instead. And if you’ve received the good news that you are eligible for the NDIS, then it’s time for your planning meeting.


    The National Disability Insurance Scheme (NDIS) funds support and services for Australians under 65 who are living with a permanent or significant disability.

    The NDIS is designed to give you as much choice as possible over the services you receive. You can use the NDIS if you’re an Australian under 65 living with intellectual, physical, cognitive, sensory or psychosocial disabilities. You can also use the NDIS to get early intervention services for children with a disability.

    Registrations and Accreditations

    Registered NDIS Provider

    How We Help You

    Our Staff
    Our Staff
    Clients helped
    Clients helped
    NDIS participants helped
    NDIS participants helped