What is in-home care?
In-home care is when trained carers come into your home to provide support and services that allow you to live at home as independently as possible.
The aim of in-home care is to keep you safe in your home, well and independent, and connected to your community.
What do in-home packages include?
The supports and services that are included in each in-home care package will vary from person to person. This is because the packages are tailored to each person’s individual needs and living situation.
The services you may be able to access include:
- Help with self-care and hygiene, including showering, grooming and dressing
- Preparing food or arranging for pre-made meals to be provided
- Household chores such as dusting and vacuuming
- Home and garden maintenance, such as mowing, trimming hedges and repair activities
- Assisting with the management and administration of medication
- Arranging and assisting with access to healthcare
- Home modifications, such as ramps and rails, which improve safety and access
- Arranging equipment and devices such as shower chairs, wheelchairs or walking frames
- Transport to and from appointments and social activities.

Focused Health Care’s In-Home Care Services

MY PLACE
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- Cleaning
- Home-cooked meals
- Pet-space cleaning
- Shopping
- Arranging for home maintenance such as lawn mowing or gutter cleaning
- Arranging for tradies to complete minor repairs

MY WELLBEING
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- Personal care
- Nursing care
- Connecting you to our network of allied health professionals
- Helping you follow care plans (e.g. doing your physio exercises)

MY COMMUNITY
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- Social outings
- Companionship
- Arranging for hairdressing
- Transport (fee per km)
- Carer’s break (respite)
- Pet care
What are the benefits of in-home care?
There are many ways that in-home care can be of benefit to you and your family.
How does in-home care help older Australians?
In-home care services help seniors maintain their independence and quality of life as they age. This means that you can spend your time with the people you love instead of worrying about the laundry or cooking.
Support carers can help manage your medication, making sure you take your necessary medicines at the right time, as well as helping with personal needs like showering, dressing and grooming. If necessary, our carers can also arrange in-home medical services provided by our registered nurses.
Our carers understand that driving and transport can be difficult for older people, and so can provide and arrange transport to and from appointments, meetings and social events.

How does in-home care help people living with a disability?

If you are living with a disability, it may impact your daily tasks. However, with the support of in-home care you may be able to continue living independently.
In-home care supports people with disabilities by helping with:
- Household tasks and home maintenance
- Modifications to your home and/or car to make it more accessible
- Help with choosing the right aids and equipment and then training you how to use them correctly
- Helping with travel so that you can still go to school or work, or engage in social activities.
How can in-home care help after hospitalisation?
If you have been in hospital, chances are you are looking forward to the comfort of your own home. If you have had an illness, injury or surgery you will have probably started your rehabilitation at hospital, but that doesn’t mean you have to remain there for the rest of your rehab period.
In-home rehabilitation support helps you feel more like your old self, strengthens you, and helps prevent the same problem from occurring again. Your rehab team will likely include allied health professionals such as physiotherapists or occupational therapists. In-home carers can help you follow and complete the exercises they set out for you, making sure that you are completing therapy without injuring yourself.


How do I choose an in-home care provider?
There are hundreds, if not thousands, of companies in Australia providing in-home care so it can be difficult to pick which one is right for you or your loved one.
The provider you choose should meet the NDIS Practice standards or the Aged Care Quality Standards, and they should have carers who are experienced, flexible and respectful.
10 Questions to ask before engaging a home care service provider
How much does in-home care cost?
Much like the inclusions of your care package, the cost of your in-home care will vary greatly depending on your needs. When you talk to our team, we will be able to take your specific circumstances into account to provide you with an accurate quote for your relevant services.
How do I access in-home care?
There are many ways you can access in-home care services. The method of access and funding will depend on your age, needs and specific situations.
If you are over 65, you may be eligible to access in-home care using My Aged Care funding. The amount of funding available will depend on your financial situation and your specific needs.

Contact My Aged Care on 1800 200 422. They can provide support to help you access Australian Government-funded aged care services.

You will then need to participate in an Assessment to determine the level of support you need. Focused Health Care can be with you for this assessment.

My Aged Care will then send you an approval letter.

My Aged Care will then place you on the national waiting list for allocation of a Home Care Package.

When you receive a Home Care Package letter contact Focused Health Care and we can begin to set up the services and care you need.
If you are living with a disability that impacts your ability to live independently, you may be eligible for NDIS funding for your in-home care. The amount you are provided will depend on your specific disability.

Make an Access Request through the NDIS by calling 1800 800 110. If you are a person with a disability and would like to join the NDIS, you will need to meet its Access Requirements.

You’ll meet with an NDIS representative who’ll ask you questions about your daily life to help them work out the types of support and the amount of funding you’ll receive.

The NDIA will then send you a letter telling you whether or not you’ve been approved for NDIS funding.

When you receive your approval letter from the NDIA contact Focused Health Care and we can begin to set up the services and care you need in collaboration with your NDIS Local Area Coordinator.
If you are a veteran eligible for DVA funding, you may be able to use this to cover some or all of your in-home care. You will need to assess your eligibility with the DVA.
If you are not eligible for government funding, or if it does not cover the entirety of your costs, you can receive in-home care as a private client, using your private funds. Some health funds may also cover part of the cost, depending on your level of cover.
CHOOSING FOCUSED HEALTH CARE AS YOUR PROVIDER
Focused Health Care is operated by Registered Nurses who have extensive experience in providing in-home care, meaning that we uniquely understand your needs. As a registered NDIS provider, we meet government safety and quality standards.
We have no wait lists, meaning that you can get started quickly, and run a 24/7 phone line so that help is available when you need it.
We’re organised around you, tailoring our services to help meet your personal goals and aspirations.
Request an obligation-free phone call from our friendly team so you can find out how you can benefit from in-home care.
Request A Call
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