Our In-Home Care Services
Our in-home care services lift the burden of everyday tasks enabling you to save your energy for the things you enjoy.
We spend time getting to know you in person to learn about your interests, care needs and the kind of carers you’d like.
We’ll help you understand your funding options so you get the most value for money. And then we provide the services you need, with as much choice and flexibility as possible so you feel in control of what’s happening. It means you can continue living in your own home, enjoying your own familiar surroundings.
Choose from a Wide Range of Services
From in home nursing, to cleaning, cooking and pet services, Focused Health Care has you covered.
MY PLACE
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- Cleaning
- Home-cooked meals
- Pet-space cleaning
- Shopping
- Arranging for home maintenance such as lawn mowing or gutter cleaning
- Arranging for tradies to complete minor repairs
MY WELLBEING
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- Personal care
- Nursing care
- Connecting you to our network of allied health professionals
- Helping you follow care plans (e.g. doing your physio exercises)
MY COMMUNITY
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- Social outings
- Companionship
- Arranging for hairdressing
- Transport (fee per km)
- Carer’s break (respite)
- Pet care
CARE PLANNING
If you’re a My Aged Care or NDIS client, our Registered Nurses will assess you and produce a Care Plan that outlines your care needs and explains how we will meet those needs to help you stay at home and live as independently as you can.
SUPPORT COORDINATION
If your NDIS Plan includes Support Coordination, then our Support Coordinators can help you find the services that will enable you to reach your goals. It takes away the stress of finding providers. Our knowledge of local service providers and their reputations helps us find and recommend services that will meet your needs.
So, if your goal is to be more socially connected and you like horse riding, we’ll try to match you with a therapeutic riding school in your area. If you like that idea, we can make your bookings and arrange your transport.
Your NDIS Plan is reviewed every year. Our Support Coordinators can help you prepare for your Plan Review meeting to put you in a good position for next year’s Plan.
PLAN MANAGEMENT
We can manage your NDIS funds on your behalf. This removes the stress of managing your budget and paying bills on time – you just enjoy the services and we deal with the paperwork.
Our Plan Management services help you get the most out of your NDIS funding. Did you know that many NDIS Participants don’t use all their NDIS money because they’re worried about blowing their budget? That means many people are not using all the supports they’re entitled to – and may receive less funding the next year because it looks like they didn’t ‘need’ the money they were given.
We will help you spend your NDIS money wisely, carefully and fully so that you get the most benefit from it.
CHOOSING FOCUSED HEALTH CARE AS YOUR PROVIDER
Focused Health Care:
- Is a family business that treats our clients like family
- Is operated by Registered Nurses and uses their clinical experience to inform the way we do things
- Is a registered NDIS provider, meaning we meet government quality and safety standards
- Has no waiting lists, meaning you can get started with us quickly
- Runs a 24/7 phone line so you can get help whenever you need it
- Puts you through to a real person without making you wait
- Believes in client-carer matching as it’s a happier experience for everyone if clients and staff are a good fit for each other
- Will send you the same 1-2 carers wherever possible so you can build relationships and rapport.
People choose Focused Health Care because they value our flexibility, our ethos and the high quality of service we provide. We’re organised around you tailoring our services to help meet your personal goals and aspirations.
Request an obligation-free phone call from our friendly team so you can find out how you can benefit from in-home care.
Request A Call
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ACCESSING SERVICES
The way to access our in-home care varies a little depending on where your funding comes from.
We’re happy to help you through the process of getting government funding through My Aged Care or the NDIS as it can be confusing at times – give us a call on 1300 201 351 or 0499 487 728.
If you’re coming as a DVA client, you’ll need a referral. If you’re self-funded, simply give us a call and we’ll start developing an in-home care package that meets your needs.
SWITCHING PROVIDERS
You have choice and control over who comes into your home. That means you’re able to end any agreement with your existing service provider and join us. We’d love to work with you and show you the Focused Health Care difference. We can liaise with your old provider for a handover and to sort out any financial matters.
If you’re not happy with our services and would like to switch from us to another provider, then we ask for two weeks’ written notice. We don’t charge exit fees – we want you to be happy with your care and we don’t charge you for exercising your right to choose.
COSTS AND ELIGIBILITY
The costs of in-home care depend on:
- The type of services you’re using
- The timing of your services
- How you’re paying for them.
There’s too much variability for us to provide a dollar amount here. We wish it were simpler but it’s not! We’re able to give you a full quote when we know your funding arrangements and care needs.
Depending on your situation, you may be eligible for funding for in-home care through:
If you’re not eligible for these government subsidies, you can still use our in-home care as a private, self-funded client.
STARTING MY IN-HOME CARE PACKAGE
Once your funding is sorted, you can start receiving your in-home care services. Or, if you’re waiting for funding approval, you can use our services as a private client in the meantime.
Start thinking about the help you need, the best time of day for you, and the kind of carer you’d like. Would you prefer carers who are older or younger, lively or calm, jolly or serious? We work hard on client-carer matching to ensure you’re comfortable with the people coming into your home.
Ready to see how our in-home care can help you enjoy life more?
MY AGED CARE
The Australian Government provides a starting point on your aged care journey through My Aged Care.
To learn more about My Aged Care you can watch the following video.
NDIS Funding
Focused Health Care is a registered National Disability Insurance Scheme (NDIS) provider, meaning we meet government safety and quality standards for providing services to people with a disability.
You can access our services as a private client or by using your NDIS funding.
To learn more about the NDIS you can watch the following video.
Registrations and Accreditations
How We Help You
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Our Staff
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